Business Continuity App

Business Continuity App cookie policy

This privacy policy sets out how The Calling Tree Company Limited uses and protects any information that you give The Calling Tree Company Limited when you use our website.

The Calling Tree Company Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Calling Tree Company Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2 July 2012.

What we collect

We may collect the following information:

  • Your host IP address
  • Contact information including email address (ONLY through the contact form)
  • User ID logged into this site
  • All activity in the secure area
  • Mobile app interactions with the secure sections of the main site

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Monitoring unauthorised activity.
  • Tracking unauthorised log-in attempts.
  • Keeping your data secure.
  • Internal record keeping.
  • Performance monitoring


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps by storing information you may need to reuse in your visit to our web site. The web application can remember information about your preferred pages to visit and guide you to them on your next visit.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways (these are general tips, this web site does not use your information for direct marketing):

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used by anybody for direct marketing purposes - this should always be UNTICKED allowing you to tick it if you wish
  • if you have previously agreed to a website using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing that web site

We will not sell, distribute or lease your personal information to third parties EVER.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

The Calling Tree Company Limited
16 Fern Close
GU16 9QU.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect